Dewi11login Privacy Policy – Your Personal Data Protection

Dewi11login deeply values the trust you place in us. When you use our platform, you entrust us with some of your personal information, and we do not take that responsibility lightly. This Privacy Policy is written in plain language so you know exactly what happens with your data — without confusing legal jargon.

This policy applies to all users who access or use the dewi11login.win website, the dewi11login mobile app, and any other services provided by us. It covers how we collect information, what it is used for, who can view it, and what choices you have.

This Privacy Policy was last updated on 1 June 2026. Any changes to this policy will be published on this page and, for significant changes, we will endeavour to notify you via in-platform notifications or email.

Dewi11login only collects data that is genuinely necessary to provide you with a quality service. Below are the categories of data we collect:

Data You Provide Directly:

• Full name, date of birth and identification number (MyKad or passport) during registration and the KYC process
• Email address and mobile number for communication and account verification purposes
• Bank account and e-wallet details you registered for processing deposits and withdrawals
• Account password (stored in hashed form — we do not store passwords in plain text)
• Identity verification documents uploaded during the KYC process

Automatically Collected Data:

• Your IP address, device type, operating system, and browser version
• Platform usage data including pages visited, session duration, and in-account actions
• Transaction data including deposit history, withdrawals, and wagering
• General location data based on IP address (country and region only)
• Cookie information and similar tracking technologies (see Section 6)

Every piece of data we collect has a clear purpose. We use your information for the following:

• Account Management: Create, verify and manage your dewi11login account, including the KYC process required to authorise withdrawals.
• Transaction Processing: Process your deposits and withdrawals securely and accurately via DuitNow, FPX and supported e-wallets.
• Platform Security: Detect and prevent fraud, account hacking, money laundering and other suspicious activities.
• Service Communications: Send important notifications about your account, transactions, policy changes and security information.
• Platform Enhancement: Analyse usage patterns to improve the interface, performance and overall user experience.
• Legal Compliance: Meet the reporting and record-keeping requirements set by applicable laws and regulatory bodies.
• Marketing Communications: With your consent, we may send you information about promotions, bonuses, and the latest offers. You may unsubscribe at any time.

We will not use your data for any purpose other than those stated above without first obtaining your consent.

Dewi11login does not sell or trade your personal data. However, there are limited situations where we need to share your data with certain parties to enable our services to function:

All third parties we work with are required to comply with strict data protection standards and are only permitted to use your data for the stated purposes.

Protecting your data is among dewi11login's highest priorities. We implement multiple layers of technical and operational security to ensure your data remains protected at all times:

Dewi11login uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use:

• Essential Cookies: Required for the platform to function properly — including login session verification, security, and basic platform preferences. These cookies cannot be disabled.
• Preference Cookies: Save your preferences such as language, display settings and game preferences so you don't need to reset them each time.
• Analytics Cookies: Helps us understand how users interact with the platform, which pages are most popular and where technical issues occur.
• Security Cookies: Used to detect suspicious login activity and protect your account from unauthorised access.

You can manage your cookie settings through your browser settings at any time. However, disabling essential cookies may affect platform functionality. Note: Cookie settings you have changed will be reset if you use private browsing mode.

Dewi11login retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.

• Active Account Data: Retained for the duration your account is active and for a reasonable period after account closure to resolve any outstanding issues.
• Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial laws and regulations.
• KYC Documents: Retained for a minimum of 5 years after the business relationship ends, in accordance with anti-money laundering legislation.
• Security Activity Log: Retained for 2 years for investigation purposes in the event of a security incident.
• Marketing Data: Retained until you withdraw consent or request deletion.

Once the retention period has ended and there is no legal obligation to retain it further, your data will be securely deleted or anonymised.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and good data protection practices, you have the following rights regarding your personal data held by dewi11login:

We will respond to all valid requests within 30 days of receipt. In more complex cases, we may extend this period by an additional 60 days and will notify you of the delay.

The dewi11login platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from children under the age of 18.

If we discover that we have collected personal data from anyone under the age of 18 without verified parental or guardian consent, we will take immediate steps to delete that information and close the account in question.

If you as a parent or guardian discover that your child who is underage has registered on our platform, please contact our Customer Support immediately so we can address the matter promptly.

If you have any questions, concerns, or feedback about this Privacy Policy, or if you wish to exercise any of your privacy rights, our team is ready to assist.

You can contact the dewi11login Data Privacy Team via:

• Live Chat: Available 24 hours, 7 days a week via the dewi11login platform or app
• Email: [email protected] (please state "Privacy Inquiry" in the email subject line)

For formal complaints relating to data protection in Malaysia, you may also refer to the Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital Malaysia.

We value your trust in dewi11login and are committed to continuously improving how we protect your privacy. Thank you for taking the time to read this Privacy Policy.